Ensure
forming performance.

ebu SUPPORT

Minimize waiting and downtime

We take every opportunity to ensure the forming performance you need, including the use of
augmented service. Our responsive service has an excellent reputation in the marketplace.
You can count on preventive maintenance services. The entire ebu know-how is always ready for you
in the shortest possible time. Most spare parts orders are processed within a day.

Typical ebu:

  • Trained contact person at first contact
  • Fitters on site at short notice
  • Individual and annual service plans
  • Inspections and maintenance work
  • General overhaul - also on site
  • Professional repairs of all EBU products
    and third-party products
  • Fast spare parts supply
  • Introductions, training courses
  • Comprehensive documentation

Remote maintenance / real-time video communication

The network connection of our machines enables optimized remote maintenance and repair - including the smart provision of information via data glasses. You benefit from the fastest possible response times and maximum transparency in mutual exchange.

Hotline

Our in-house, trained contact persons are specialists and are available for your telephone support and advice. We're here to help.

Phone +49 921 508-383

On-site repair service 

The name ebu stands for efficient support - by telephone, but of course also directly on site. With regionally distributed service technicians throughout Germany, we can be there in no time.

Spare parts service 

ebu keeps most of the spare and maintenance parts in stock. A large part of the spare parts orders are processed within one day. By producing spare parts in-house, we give your production additional security.

Ring exchange concept for assemblies and motors

ebu's exchange concept ensures your production flow is fast and cost-effective. In the event of a fault, we are on site at short notice and, for example, replace the defective motor. You can resume production immediately while we repair the engine. You will only be billed for the repair service.

ebu RETROFIT

Complete general overhaul and modernisation of almost all press brands.

Take advantage of our retrofit modernisation concept. We “freshen up” your machine inventory, increasing the service life and profitability of your systems. In addition to the considerable economic advantages, this also makes an ecologically sustainable contribution to the environment.

Typical ebu:

  • Transport of your modernised system
  • Training and support at the start of production
  • Preparation of a new instruction manual
  • Annual service contract for the system for safety checks, replacement of the oil and air filters and maintenance work
  • Installation and commissioning of the system
  • Documentation upgrade
  • For ebu systems including a complete CE declaration of conformity according to the current Machinery Directive 2006/42/EC.

Scope of services for presses and stamping machines:

  • Machine body: Testing, parts replacement, revision of the hydraulic units, reworking of the protective screens
  • Clutch/brake combination (CBC):
    Rework, replacement of wearing parts
  • Completely new electrical installation with new control cabinet and new control system
  • Ram: Testing, rework, replacement of functional components, replacement of seals
  • Drive and stroke adjustment: Testing, renewal or rework of bearings, functional mechanical components, eccentric shaft and press safety valve

Scope of service for feeder:

  • Rework of feed rollers
  • Replacement of belt and belt pulleys
  • Replacement of toothed lock washer
  • Replacement of bearings and sealings
  • Replacement of feed motor
  • Complete new electrical installation including connection with press control system
  • Rework of roller basket and replacement of rollers

ebu SUPPORT – Ensure forming performance.

„Presses and automatic punching machines are only as good as the service that quarantees their performance."

Alexander Hofmann
Assembly scheduling Spare parts Mechanics Technical support by phone Repair orders
+49 921 508-383

Contact